FOR LINE MANAGERS EVERYWHERE

YOUR MANAGERS WILL BE USING OPERATIONAL COACHING® WITHIN 10 WEEKS

STAR® is the proven and scalable programme that guarantees to equip all of your line managers and leaders with the critical skills that brings Operational Coaching® into the flow of work to skyrocket team performance leading to measurable increases in:

GUARANTEED ROI   |   MULTI-AWARD-WINNING   |   STATISTICALLY PROVEN BY LSE

Lower Turnover and Higher Engagement
"Employee satisfaction has risen, as evidenced by lower turnover rates and higher engagement levels. The STAR® model has truly been a game-changer, driving both individual and collective success within our organisation."
L&D Partner, West London NHS Trust
Everyone Should Consider This
"STAR® is a programme that everyone should consider using. However well you think you know yourself and however good your management style is this programme helps you to find areas for improvement. It will help not just you but the people around you to become better empowered"
Helen Freeman, College of Medicine and Health, University of Exeter
Positively Impactful
"Just had a huge coaching success and wanted to say thank you. Using Operational Coaching® in the moment proved to be so useful and positively impactful.Michael Butcher, FD, Blackadder Care Homes
Definitely Recommend
"This is a great course I can’t recommend it highly enough! Would definitely recommend."Louise Frayne, Head of HR, Royal College of Paediatrics
Staff Are More Empowered
"I feel more confident, staff in the team feel more empowered, I am using my time better and the people I line manage get more upskilled."
Team Manager, West London NHS Trust
More Effective Manager
"I feel I am a more effective manager as I've seen a turn-around to delivery from staff and the quality of the outcomes in our research portfolio. My staff feel I have become more approachable too."
Alfred Amambua Ngwa, Associate Professor, London School of Hygiene & Tropical Medicine
Best Thing That's Happened To Me
"I have transitioned from a being a technical expert to manager and this training has been the best that happened to me in my new role. It has not only given me the tools to do my job well, but is an impactful way to support employee development by giving them all the tools and resources they need to do their job well to achieve team objectives."
Ousman Secka, Head of Laboratory Management (Gambia)
More Engaged Team
"My team are more engaged and taking responsibility for moving projects forward. I have noticed that more people are now saying "ooo that's a good question" to me! And I love this response!"
London School of Hygiene & Tropical Medicine
Productivity Has Improved
"The overall productivity of my team has improved and this has been noted by senior managers.""
Clinical Lead, West London NHS Trust
Team Performance Has Improved
"Project efficiency has increased, deadlines are met more consistently, and overall team performance has improved."
L&D Partner West London NHS Trust

If you'd like to know more we'd love to speak to you.

Some Case Studies

Dr. Michela Tinelli
London School of Economics & Political Science

“Managers who learned to apply the STAR® model increased their time spent coaching by 68%”.

Is it finally time to tackle the main reason your managers aren’t coaching?

We all know that our Leaders and Managers struggle to find the time to coach their teams. Let’s turn this around with a proven new management approach – not coaching, this is Operational Coaching®

Matthew Syed      Author, Journalist & Broadcaster

“Redefines the purpose of management for the 21st century.”

Operational Coaching® Has Been Scientifically Proven in a Major Academic Study

Operational Coaching® and the STAR® programme were academically evaluated by the UK Government and the London School of Economics and was proven to develop leaders and managers to quickly and easily acquire the critical skills they need to measurably increase engagement, retention, collaboration, innovation, performance and productivity within 6-months.

The study overview and results are published in the management book The Answer is a Question and in the Journal of Work-Applied Management.

STAR® Has Won Multiple Awards...

“This is a learning evaluation strategy that thoroughly measures impact beyond learner satisfaction. The results show that the STAR® development program can be a worthwhile investment of training budget, with strong ROI figures to back that up.”

Judges comments, Learning Impact Awards 2024

“The government-funded study took place in two cohorts…results were analysed by independent academics and statisticians and show the broad potential that embedding this new model has for all managers and leaders…Judges were impressed with the results it achieved.”

Judges comments, Personnel Today Awards 2021

It’s delivering measurable results across many sectors: academic, retail and banking; generating significant benefits including dramatic improvements in productivity and team engagement with increased innovation, problem-solving and retention.”

Judges comments, Learning Excellence Awards 2021

Learning Tech Awards 2021 Winner

“This is one of those projects that feels almost too good to be true! It was very refreshing to see a project that put people objectives on par with commercial objectives.”

Judges comments, Learning Technologies Awards 2021

Qualifications & Certifications

Our programmes include a range of Ofqual Coaching & Management qualifications and global certifications from Levels 3 to 6, including award-winning fully digital and virtual blended solutions that require minimal written submissions and are extremely affordable.

We’ve incorporated STAR® Manager into a range of management & leadership apprenticeships.

Our STAR® programmes are also available for UK military personnel to utilise their ELCs against.

Notion is a Performance Improvement Consultancy

In addition to delivering our STAR® Manager programme we also offer a range of other services to transform organisations to fully embed coaching cultures and create EPIC® workplaces (Engaging, Productive, Inclusive & Collaborative) including:

If you'd like to know more we'd love to speak to you.