CASE STUDY - INNOVATION THROUGH INCLUSIVITY & COLLABORATION

BACKGROUND

  • Tribosonics are specialists in the development and deployment of sensing solutions for global industry
  • They develop and employ innovative ultrasonic technologies to measure and monitor a wide range of engineering applications

THE GOAL

  • Their goal was to help drive forward a culture that enables everyone to be innovative and bring invention that can be commercialised in the marketplace
  • As a high-tech company with a mission to scale up, Tribosonics embarked on the award-winning STAR® Manager programme
RESULT: Synchronised with the growth stage of the business
RESULT: A different way to look at ALL operational aspects of managing
RESULT: The confidence and tools to manage incredibly complex projects
RESULT: It brilliantly blended to the values of inclusivity and collaboration
RESULT: It helped bring in innovative operational skills and innovative collaborative business
RESULT: Several promotions and a recruitment programme to double staff in the next 18 months
RESULT: Implemented operational learnings immediately
RESULT: Achieved the bronze level STAR® Culture Award

"I highly recommend this programme. I guarantee that your team will come away engaged, energised and enthusiastic and will improve themselves and improve your business."

Glenn Fletcher, CEO of Tribosonics

THE SOLUTION

Tribosonics chose the STAR® Manager programme to help them meet their goals.

The STAR® Manager programme is a 100% virtual and fully blended management development programme.

It was designed for all leaders and managers to maximise their potential to deliver long-term, sustained performance improvement for themselves, their colleagues and the organisation as a whole, through the adoption of an Operational CoachingTM approach to leadership.

Click on the image to download and read the full story here...

The Full Story in the Words of Tribosonics

Watch the video below to hear the full case study in the words of Glenn Fletcher, CEO of Tribosonics. Alternatively, watch the short snippets below for an insight into Tribosonics’ STAR® Manager journey.

Watch the full story here

"...the agility of the programme... matched the agility of our team."
"Priceless!"
"...it's brilliant, you don't find that in normal coaching programmes."
"This has changed the way that our people look at training."
"...you CAN introduce innovative training into a busy schedule."

What were the key drivers for developing your managers?

A Whole Team Approach

A cross-section of colleagues from Tribosonics were selected to undertake the award-winning STAR® Manager programme who would then cascade their new skills and behaviours throughout the business, with an aim to increase collaboration.

We collaborate with [our customers] in a very open manner and work with them to develop solutions and use our technology and innovation to really help them move their technology and their products forward.

Play the video to hear what Glenn had to say...

What were the features that attracted you to the STAR® Manager programme?

Flexibility for Busy Managers

The flexibility of the 100% virtual STAR® Manager programme enabled Tribosonics’ busy managers to start their virtual learning journey straight away without needing any downtime.

The programme helped us realise that you can introduce innovative training into a busy schedule and try some of those operational things in the business the very next day.

Play the video to hear what Glenn had to say...

What has been the immediate benefits of these changes?

Fast Operational and Commercial Results

The STAR® Manager programme’s pragmatic design enabled Tribosonics’ managers to immediately undertake specific missions that were operationally effective and commercially valuable.

The good thing about this training is it’s really operationally based so you're learning about things that you could actually implement the next day. The kind of agility of the programme really matched the agility of our team – it synchronised beautifully!

Play the video to hear what Glenn had to say...

What has changed at Tribosonics as a result of having your team participate in the STAR® Manager Programme?

Developing STAR® Managers for Success

Each learner embarked on their own bespoke STAR® Manager journey consisting of a fully blended learning experience with expert tutor support and practical missions in the workplace.

This has changed the way that our people look at training. It’s about development in an operational sense. You learn from doing; if you’ve got the confidence to do something and fail, then the next time is even better and that is pure gold dust for a management development programme.

Play the video to hear what Glenn had to say...

What might you say to other leaders thinking about undertaking the STAR® Manager programme?

Game-Changing Development

Already a winner of a Learning Technologies UK Award for its robust instructional design, the game-changing nature of the STAR® Manager programme shifted the parameters and potential of training at Tribosonics forever.

That's priceless. For someone to be able to look at a problem, stand back from it and have the confidence to try different operational approaches, it's brilliant, you don't find that in normal coaching programmes.

Play the video to hear what Glenn had to say...

THE OUTCOME

Here are just a few of the immediate benefits reported by Tribosonics:

  • The training synchronised with the growth stage of the business
  • All learners were deeply involved in technical projects and could implement operational learnings immediately
  • A different way to look at ALL operational aspects of managing, not just managing people
  • The confidence and tools to manage incredibly complex projects
  • It brilliantly blended to the values of inclusivity and collaboration
  • It helped bring in innovative operational skills and innovative collaborative business
  • Several promotions and a recruitment programme to double staff in the next 18 months
  • Achieved the bronze level STAR® Culture Award

Watch Glenn receive the STAR® Culture Award on behalf of Tribosonics

COULD STAR® HELP YOU IMPROVE YOUR ORGANISATION?